Hi, I’m Joyce!

I’m a curious person with a deep love for learning.

My curiosity has led me to teaching overseas, grant writing for an ed-tech nonprofit, B2B freelance writing, and digital marketing at a venture studio. The common thread? A love for solving problems through communication and systems. That’s what drew me into content marketing—and more recently, into AI and automation.

These days, I provide fractional content marketing services with a focus on SEO/AEO, content operations, and workflow design.

I especially love working with founders and mission-driven teams building something meaningful. If that’s you, feel free to say hi. 

LinkedIn
X
Instagram

My stance on AI

AI is only as valuable as the input it receives. I don’t see it as a shortcut to churn out meaningless content. Instead, I believe that with the right direction, AI can help produce sharper ideas, better drafts, and more efficient processes.

What I do

🧠 Content Strategy

For businesses that are struggling to see results from their existing content, I give guidance and direction. That happens in the form of:

  • SEO content audits
  • SEO keyword research
  • Competitor analysis
  • Customer research
  • Email strategy (Fun fact: I put together the email deliverability course Own the Inbox with Demand Curve and Drew Price, from research to scripting to creating slides.)

⚙️ Content & Admin Operations

I design and build operational workflows that eliminate bottlenecks and free up your team’s time. Below are examples of workflows I’ve helped automate:

  • Turn AI-generated meeting notes into project management software tasks
  • Simplify client intake forms and new project setup from manual folder/file creation
  • Create document templates for repeat work processes

I enjoy trying all kinds of software tools and platforms. Here are some of my current favorites:

  • ClickUp (Nerd alert: I’m a verified ClickUp power user. 🤓)
  • Descript
  • Notion
  • Webflow
  • Zapier

✏️ Content Execution (Writing & Editing)

I love diving deep into research to make sense of complex topics—and then sharing that information in an understandable way. (You can catch me rabbit-holing on all kinds of subjects in my free time.)

Here are a few pieces that I’m especially proud of:

I also love telling people’s stories. (Some people call that ghostwriting.) Here’s my own story about how I got into content marketing without a marketing background

What I dabble in

Besides content marketing, I enjoy working on a variety of other creative projects, including:

  • Sketch Pad, my newsletter of visual recaps about great content—like podcasts and webinars. I also share my recaps and other learnings on X (Twitter).
  • Taiwan Data Stories, a collaborative project that shares Taiwanese culture through interactive, data-rich content.
  • Making art! I’ve been drawing since childhood and leaned more into painting in high school. Nowadays, I enjoy working with both digital and traditional art. 
  • AI experimentation. I tinker with different AI tools for random projects, like building apps in Lovable and testing ChatGPT as a sleep consultant for my baby.